We're coming to Eastbourne

Our contract lengths are 1 month, 3 months, 12 months, and 24 months.

There are installation and fees for 1 month and 3 month contracts. 1 month contracts incur an installation fee of £49.99. Our 3 month contracts incur an installation fee of £29.99. There are no installation fees on our 12 & 24 month contracts as the router and installation costs are spread over the term of the contract.

On longer contracts we can spread our fixed costs over the contract term. As we’re unable to do this on the short term contracts, the installation fee covers the cost of the router and installation. This leaves you free to leave at any time with no hidden or unexpected cancellation fees. The router is your property and can be used with another ISP.

If, at the end of the 1 month contract, you don't want the service any longer then all you need to do notify us and the service will be terminated. The broadband router is yours to keep.

If, at the end of the 3 month contract, you don't want the service any longer then all you need to do notify us and the service will be terminated. The broadband router is yours to keep. If you decide to stay, you’ll be placed on a rolling 1 month contract (but still pay 3 month prices). After 12 months we will automatically put you on our 24 month prices (from month 13) but you would still be on a rolling 1 month contract.

No One Internet owns the broadband router. On a 12 month and 24 month contract the router becomes your property after the end of the contract period.

We have different commercial relationships with different suppliers. Currently, we are unable to negotiate shorter contract terms on Openreach full fibre products.

Absolutely. You get the same full fibre broadband speeds and performance just over a shorter contract term.

If you’re still inside the term of your contract you’ll be required to pay a cancellation fee and return the broadband router to us. Contract cancellation requests must be sent via email to contact@noone.co.uk. If you want to cancel a no contract deal you’ll only have to pay for the remaining days of your 30 day term. If you are on a 1 month or 3 month contract you will need to return the broadband router to us.

No contract broadband, also called a 1 month broadband contract, is an internet package that has a contract term of 30 days as opposed to annual contracts where customers are tied into a fixed price deal. On a no contract broadband deal, the broadband service doesn’t stop after 30 days but continues to roll on outside of the contract period and can be cancelled at short notice without incurring cancellation fees. For more guidance read our terms and conditions.